Guarantee Card

Each item include one Guarantee card , the customer must keep this card as long as the guaranty time is active

Warranty terms

• The warranty according to the schedule of products stated in the warranty certificate starts from the day of installation only by the technician of the company
• Warranty includes only manufacture defects and do not include misuse like breaking ,firing or messing with the device
• Only damaged parts can be replaced during the warranty period for free but only in case of finding manufacture defects
• Installation and operating at first time should be paid by customer and in case of requesting any extra visit or explanation should be paid by customer.
• The company is not responsible for pre installation requirements like gas connections or plumbing supplies and the customer must prepare all the necessary pre- installation before installation and activating the warranty
• Warranty drops in case of messing with the device or operating or repairing by anyone except the technician of the company
• Must call customer service in order to activate the warranty that’s to keep your right in warranty
• With electric water heaters must change the magnesium column at the determined time and if not warranty drops
• If there is any complain you should call the customer service at   01279999313 – 03 5428962 – Hotline 15738
• Must keep the warranty card during the period of warranty and if it is lost it will consider canceled
• Non stamped warranty with a stamp of the company and unsigned with technician signature and unregistered in company consider canceled
• Any scrap or repair in warranty card consider canceled

Warranty Expectation life

CategoryWarrantyExpectation life
Washing machines 57
Freestanding cookers57
Italian Built In app57
Italian Electric water Heaters57
Turkish Built in app37
Cooker Hoods 37
Small home appliances25

Dear customer please make sure that the above sticker is included with the product you bought. 

Activate Warranty online (Freezer + Ref. Mini Bar)